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Shipping Policy

Effective Date: August 17, 2026

At Özen.store, we aim to deliver your orders safely and on time across Pakistan.

🚚 Processing & Delivery

• Orders are processed within 1–2 business days.

• Estimated delivery time is 2–7 business days, depending on your location.

• Remote areas may require additional delivery time.

💰 Shipping Charges

Shipping charges, if applicable, will be shown at checkout. Free shipping promotions may be offered from time to time.

📦 Order Tracking

Once your order is shipped, tracking details will be shared with you through the available contact method.

📍 Delivery Information

Please provide a complete and accurate delivery address and phone number. Özen.store is not responsible for delays caused by incorrect or incomplete information.

⚠️ Delays & Damaged Packages

Delivery may occasionally be delayed due to weather, holidays, courier issues, or other circumstances beyond our control. If your package arrives damaged or appears tampered with, please contact us as soon as possible.

📞 Contact Us

For shipping-related questions, please contact:

Özen.store
Email: bint.e.khan.432@gmail.com
WhatsApp/Phone: 03072098650

Thank you for shopping with Özen.store!